Frequently Asked Questions
Everything you need to know about shopping with Grove The Brand.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay and Klarna.
Are your materials sustainably sourced?
At Grove The Brand, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last. We are currently working toward a 100% organic cotton collection by next year.
Can I change or cancel my order after it's placed?
Since we aim to process orders as quickly as possible, you have a 1-hour window after purchase to request any changes or cancellations by contacting our support team.